PEDAL, COVID-19 and You
THE PANDEMIC SITUATION, UPDATED 5/21/20
The only constant is change, and change we shall.
Just today Governor Whitmer allowed us to open our showrooms to the public by appointment only. Pedal will implement strict occupancy guidelines in each showroom. Every client will be escorted by a Pedal employee. Masks will be worn by Pedal staff and are strongly encouraged for our clients. We'll have hand sanitizer and masks on hand.
In-store appointments will be made in thirty-minute increments. You can call ahead, or you can call from the parking lot. It'll work a lot like a restaurant -- maybe your table is available now; maybe it's not available for a while. Alas, we cannot offer you full bar service while you wait.
We will continue to do the things we've been doing for nearly a month. Service is received outside each shop; look for the nifty tent. We'll wash and disinfect every piece of equipment that comes into the shop, for which we'll charge a modest fee. After your equipment is cleaned, it will then be evaluated by one of our service folks, who will call you to discuss the service you need. This isn't perfect, and it eats up a good amount of manpower, but it keeps Pedal's shop and staff nice and safe.
If you'd rather talk in the parking lot, we're happy with that. Just call and let us know you're here.
We are open regular hours, which you can easily find on this site.
Close-contact services such as bike fitting remain suspended for the time being.
We are at your service!
May 21, 2020